Why the surcharge applies
The Extra Length Product Charge is applied when extra-long hair requires more product than our standard allotment to achieve even coverage and saturation. This includes color, relaxer, and treatment services where insufficient product would leave sections under-covered or require reapplication during the appointment, so the surcharge covers the additional material used to complete the service properly.
Salon staff assess length and density at consultation or on the day of the appointment and determine whether the standard product amount is sufficient. For clients traveling along Rivers Avenue or arriving from Joint Base Charleston, this assessment helps avoid surprise costs mid-service and allows stylists to plan the correct quantities before starting work.
How it affects your appointment
When the surcharge is required, it appears as an add-on to the main service price to cover extra product and handling time. The posted add-on is $50. The listed Duration for this add-on is 15 MINUTES, reflecting the brief additional handling and preparation associated with larger product volumes, while the primary service time remains based on the main treatment booked.
Because the charge is tied to material usage rather than a change in technique, clients will notice only a small shift in appointment logistics. If you commute to the Rivers Avenue corridor or plan pre- or post-event styling for the North Charleston Coliseum, telling us your hair length at booking helps us confirm whether the surcharge will apply before you arrive.
Deciding whether it applies
If your hair reaches or passes a typical shoulder-to-back length, or if it is especially dense, our team may recommend the surcharge to ensure full saturation. During booking or at the in-chair consultation we’ll examine length and texture and explain whether additional product is necessary so you can decide with clear information.
Choosing to accept the surcharge ensures additional product is available so the service can be completed in a single visit; declining may mean using only the standard amount, which can lead to uneven saturation in longer sections. If you have timing constraints because of commuting or shift work, mention that when you book so we can advise on options.
