Frequently Asked Questions

Get answers to common questions about Carbon Shampoo and Conditioning Treatment.

We recommend every 4-6 weeks for most clients to maintain a healthy, detoxified scalp. Frequency can vary based on oiliness, product buildup, and scalp sensitivity; consult your stylist for a personalized schedule that supports your hair type and lifestyle.

Yes. Our formula is gentle and formulated to remove buildup without stripping color when used correctly. Tell your stylist about recent chemical services so we can adjust strength and follow with protective conditioning to preserve color and shine.

No. The conditioning component restores moisture and smooths strands, preventing dryness. When performed properly, carbon cleansing detoxifies the scalp while leaving hair soft, manageable, and resilient. Follow home-care recommendations to maintain results.

Typical appointments last 45 to 60 minutes depending on scalp condition and any add-on services. The process includes consultation, double cleansing with carbon shampoo, targeted conditioning, and a scalp rinse. Your stylist will confirm exact timing during booking.

You can use complementary carbon-based or clarifying products at home to extend salon results, but avoid overusing strong clarifiers which can dry hair. Ask your stylist to recommend a gentle maintenance shampoo and conditioner tailored to your scalp and hair type.

Most clients experience no adverse reactions; the treatment is designed to be gentle yet effective. Mild temporary tingling or increased oil removal can occur. Notify your stylist if you have known sensitivities, allergies, or open scalp wounds so we can adjust or postpone treatment.